Baked Goods ship ONLY on Mondays and Tuesdays of every week to ensure freshness. Any order received after midnight on Monday is not guaranteed to ship out the next day but will ship out the following week according to schedule.
For Non Baked Goods.
Our processing times are up to 3 business days excluding weekends. If you have baked goods in this order then please see above.
We are closed on weekends and holidays. No orders will be shipped during this time.
We are located in Massachusetts, if you live on the west coast or in hotter climate area's we recommend that you select overnight shipping at checkout.
We are NOT responsible for shipping delays, lost packages, wrong mailing address, box damages, packages sitting in mailbox or on porches. Please note our products are highly perishable and care is required. If you have problems with your package in regards to shipping, please contact your respective mail carrier for a resolution.
We currently offer FREE standard shipping on orders over $100. Use code: freeshipping at checkout.
How much is shipping? How long does it take? How can I track my number?
Shipping is currently between $7.99-$14.99 for standard and $25.00-$60.00 for overnight express. These rates vary with weight and state. We ship from Massachusetts.
Tracking will be provided via email once order is shipped. You can also create a account and track your shipment. All packages include ice packs and extra packaging to secure your fresh baked pie. We are offering the lowest prices possible for express shipping. We highly recommend purchasing additional cold packs if you live in a hot climate area.
Do you offer refunds?
If you are unsatisfied with your order, please contact us
so we can help. Products are shipped with great care, cold packs, and cold bags are used but on occasion damage is caused by mishandling of packages from shipping agents. Remember, these are fragile baked goods traveling across the country. We are not responsible for mishandled packages by shipping agents.
Are your products gluten free?
Our sauces and seasonings are gluten free.
How do I store my sauce?
Please refrigerate after opening.